Guest Information

Below is a summary of important information about holidays at Morton of Pitmilly. Our full terms and conditions will be communicated to you once you are ready to make a booking.

Your house will be ready for you by 4.00 pm on the day of arrival and must be vacated not later than 10.00 am on the day of departure. Early arrival and later departure are by prior arrangement only.

The stated maximum occupancy of each property must not be exceeded.

Our prices include electricity, all bed linen, adult bathrobes, towels, use of the indoor leisure pool, sauna, steam room, and all outdoor facilities when the season allows.

The indoor tennis court is charged at £10.00 per hour all guests. Tennis coaching can be arranged; advance booking for lessons is essential.

An induction is required to use the gym facility and the charge for the gym is £5.00 per person per session or £10.00 per person per stay.

A non-refundable 30% deposit is required on booking, the balance being due four weeks before arrival. Bookings made within four weeks of arrival should be paid in full at the time of booking.

At the time of booking a short break, you will be given the name of the property reserved for you. However, the owners reserve the right to move you to another property with the guarantee that it will be of the same size or larger.

Guests are requested to leave the property in the same condition as at arrival and to report any damages to a member of staff prior to departure. Our houses are equipped to a very high standard with matching crockery, glasses, bed linen and towels. You will appreciate that in order to maintain this standard we have to charge for any items damaged by our guests. The lead name guest is responsible for any loss or damage to the accommodation and its contents during period of stay.

On arrival we will request credit/debit card details which will be held on file during your stay as a deposit against any breakages, damage or unpaid bill(s). All credit/debit card details will be destroyed once the property has been checked by a member of staff following the guests departure. Morton of Pitmilly reserves the right to make additional charges for extra cleaning or to replace damaged items. Damages will be charged to the credit / debit card provided at the time of check in.

Use of the telephone is metered and will be charged according to use.

Stow-away beds can be provided at an extra charge of £25 including linen and towels.

Cots are available at a cost of £15 per week or £3 per day. Please note that cot linen is not supplied. High chairs are available at no extra charge.

Pets are allowed in all properties. There is a charge for dogs of £25 per stay and £10 per additional dog, but they must not be left in the house unattended for long periods (over 1 hour).

Guests' visitors are most welcome, but if they wish to use the leisure facilities a charge of £5 per person per day will apply.

Persons under 18 must be accompanied by a responsible person over 21 in the pool and leisure areas.